![]() ![]() Click to upload a suspected infected file, or an email with a suspected attachment, or a suspected phishing website which has not been detected. For more help visit submission guidelines. Click on one of the below options according to your use-case to proceed further. While straight-forward, the transition process is not automated or forced. Submit a file to Symantec Security Response for review. Solution: Fixed the query used in getting the content revisions installed on the client. ![]() Symptom: In the report Protection Content Versions from Symantec Endpoint Protection Manager, the AP Portal List version displayed is incorrect. If you have already purchased or own your SES Enterprise entitlement, you may log a support case for your SES Enterprise product for any licensing or technical help. Status reports incorrectly report AP Portal List version. SEP Cloud and SEP SBE customers will not be able to log technical support cases.Customers will not be able to access the SEP Cloud or SEP SBE cloud console, and the endpoints previously managed via SEP Cloud and SEP SBE will no longer be protected. ![]() SEP Cloud and SEP SBE customers can transition from their current product to Symantec Endpoint Security Enterprise (SES Enterprise). Symantec Enterprise Division is terminating the Symantec Endpoint Protection Cloud (SEP Cloud) and Symantec Endpoint Protection Small Business Edition (SEP SBE) services. SEP is enterprise, SEP Cloud is SMB, hopefully the support you contacted as not SEP Cloud (if they even have different. Symantec screwed up royally in their branding efforts I must say, but this leads 50 of people to the wrong support or forums. If your SEP Cloud or SEP SBE subscription expires before December 7, 2020, your product will remain active until then. Also, and I hate to say this, but the 'Endpoint Protection Cloud' product is for SEP Cloud, not SEP. ![]()
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